How do I transfer a restaurant bill to a guest's hotel room folio?

In most hotels this is where money goes missing: a guest eats dinner, signs a chit "Room 204", and the chit never reaches the front desk before checkout. SajhiloStay takes the paper out of that journey.

Table to kitchen to room, step by step

1. Order. The waiter opens the table on the POS and adds the dishes, with any options ("no onion", "extra spicy").
2. Kitchen. A numbered KOT reaches the kitchen screen — and, if you use stations, the drinks go to the bar on their own ticket and print on the bar's printer.
3. Settle to room. When the guest is done, the waiter charges the order to the guest's room instead of taking payment.
4. Checkout. The meal is already on the room bill at the front desk, itemised, and is paid once together with the stay.

Room service works the same way

A guest ringing for tea and a sandwich is entered against the room. The tea goes to the bar, the sandwich to the kitchen, on the same numbered tickets a table order gets, and both land on the room bill.

Details that matter at checkout

• VAT and service charge are applied to the restaurant order once — never again on the room bill.
• In a group, one room's balance can be carried to another room and settled together. See group booking billing.
• If a total looks too high, every line shows where it came from — see checking a guest bill.
• Each dish sold still deducts its ingredients from stock, exactly as if it had been paid at the table.

More on the kitchen side: how the POS talks to the kitchen and separate kitchen and bar tickets.

See it yourself: try this live as Front Desk or Manager — no signup, or compare plans from NPR 15,000 a year.