Troubleshooting
The Sales Report shows revenue but Cash, Card and UPI are all zero
Money landed in an account with no payment type set. Set the type on the account in Finance → Accounts and it is counted immediately.
Search plain-English answers on billing, front desk, restaurant POS, Fonepay QR, online booking and setup. Every answer has its own link you can share.
Money landed in an account with no payment type set. Set the type on the account in Finance → Accounts and it is counted immediately.
A booking was deleted outright instead of being checked out, so the room was never released. A single audit command finds and fixes every room in that state.
The bill breaks into room rent per night, restaurant, guest requests, packages and discount. Work down the lines rather than guessing — one of them explains it.
See SajhiloStay HMS running with your own rooms and rates — book a free, no-pressure demo and we'll set it up in front of you.