How does digital guest registration with citizenship and passport upload work?
SajhiloStay HMS guide · Updated
Photograph or scan the guest's citizenship, passport or driving licence once. SajhiloStay HMS keeps it on a single guest profile, so the next stay starts by typing a name or phone number and the documents are already there. VIP and blacklist flags appear automatically on every new booking for that guest.
The paper guest register does two jobs badly: it is slow at the desk, and it forgets everyone. A guest who stayed three times last year is a stranger again on the fourth visit.
One guest, one profile
- Upload once. Citizenship, passport or driving licence — photo or scan — is stored on the guest's profile.
- Reused every stay. The next booking finds the guest as you type a name or phone number, documents and details already filled in.
- Companions too. People travelling with the guest are recorded on the same stay.
- Every stay in one place. Past visits, bills and notes sit on the same profile.
Recognising guests — good and bad
Mark a guest as VIP and the flag appears on every future booking, so the desk knows before they reach the counter. Mark one as blacklisted and the warning appears the moment their name comes up, whoever is on shift.
At a busy desk
A walk-in needs only a name and phone number to check in; the documents can follow while the guest settles in — see the fastest walk-in check-in. The Guest Directory searches as you type, and who can see guest documents is controlled by staff roles — see staff permissions.
See it yourself: try this live as Front Desk or Manager — no signup, or compare plans from NPR 15,000 a year.
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