Front Desk & Bookings
How do I move a guest to a different room mid-stay?
Open the stay and choose Move Room. The bill follows the guest, and a manager can set a different nightly rate for the new room at the same time.
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5 answers for “move guest room”
Open the stay and choose Move Room. The bill follows the guest, and a manager can set a different nightly rate for the new room at the same time.
Yes — send us your files and we bring your rooms, rates, guests and upcoming bookings in for you before you go live. It is part of setup, not a paid extra.
No. Tell the till which room you are serving and an included item rings up at zero, taking one off what remains. Order more than remains and only the extra is charged.
Rooms are held the moment a booking is made, and every calendar reads from the same live data — so the same room simply cannot be sold twice, whoever is taking the booking.
The bill breaks into room rent per night, restaurant, guest requests, packages and discount. Work down the lines rather than guessing — one of them explains it.
See SajhiloStay HMS running with your own rooms and rates — book a free, no-pressure demo and we'll set it up in front of you.